With the help of the PKF CR-Assistants the evaluation of customer information from different sources takes place - the scope of services at a glance:
* Processing and preparation of customer information
* Determination of the customer value
* Determination of the competitive strength
* Prioritization of customers based on customer value and visualization in the sales area (map display)
* Development of customer-specific recommendations for action and the appropriate distribution
channel (e-mail, telephone, personal interview)
* Automated transmission of the contract
* Submission of a new offer with direct contract signing
Further functions with input variant "comfortable":
* The termination or e-mail of the customer received by EDIFACT is processed automatically
* Identification of contract hoppers
* Fraud prevention (plausibility of the readings)
* Validation of the consumption quantities by different calculation methods (linear, SLP, degree-weighted, sigmoid)
* Determination of deviation between the predicted and actual consumption quantity and calculation of the more-reduced quantities
* Identification of implausible master and transaction data (error pattern recognition)